Frequently Asked Questions

Everything you need to know

Simple answers to help you feel confident in your hair and scalp care.

How often should I use it?

1–2 times per week is ideal. Consistency is more important than frequency.

How long should I leave the oil on my scalp?

Leave for 30 minutes to 4 hours only, then wash out thoroughly. Leaving it on longer may clog pores or overstimulate your scalp.

Will it make my hair greasy?

No , when used correctly and washed out, it won’t leave your hair greasy. It’s designed to nourish the scalp without heavy build-up.

How long until I see results?

Many clients notice improved scalp health and shine within a few uses, with visible improvements in hair strength and growth over 4–8 weeks.

Can this help with dandruff or an itchy scalp?

Yes. Our oil helps balance scalp pH, calm irritation, and support a healthy scalp environment, which can help reduce dryness and dandruff.

Is it safe for colour-treated hair?

Yes, our oil is gentle and safe for all hair types,
including coloured or chemically treated hair.

Is this oil safe during pregnancy and postpartum?

Yes, our formula contains only pure, certified organic plant oils and is gentle enough for use during pregnancy and postpartum. If you have
medical concerns, always consult your healthcare provider.

Is it safe for children?

Yes. Our oil is gentle and free from synthetic fragrance or harsh ingredients. For children, use a smaller amount and patch test first.(May help with cradle cap) We recommend 4+

Does it contain nut oils?

No, this product is completely nut-free.

What ingredients does it contain?
What is the shelf life?

Use within 12 months of opening. Each package comes with a care card with date and batch number on it.

How should I store it?

Keep in a cool, dry place out of direct sunlight to preserve freshness.

Do you ship internationally?

No, currently we ship Australia-wide only.

When will my order arrive?

Orders are dispatched within 2-3 business days. Standard
shipping usually takes 3–7 days, and express shipping 1–3 days.

Is local pickup available?

Yes, from our eco-salon in Geelong.

Is your packaging eco-friendly?

Yes, bottles are recyclable, boxes are FSC certified, and
shipping materials are 100% compostable.

What do I do with my empty bottle?

Yes, bottles are recyclable, boxes are FSC certified, and shipping materials are 100% compostable. You can also bring into salon to refill your bottle if your a local.

Hair By Evie Rauber