Welcome to the FAQs page of Hair By Evie Rauber, where we address common questions about our sustainable and organic hair services.
Here, you'll find information on our product offerings, service details, and our commitment to a low-tox approach. We aim to provide clarity and transparency, ensuring you feel informed and confident in your hair care choices.
Whether you're curious about our organic products, seeking guidance on safe treatments, or wanting to learn more about our sustainable practices, this section is designed to help you make the best decisions for your hair health and wellbeing.
Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.
How long should I leave the oil on my scalp?
Leave for 30 minutes to 4 hours only, then wash out thoroughly. Leaving it on longer may clog pores or overstimulate your scalp.
How often should I use it?
1–2 times per week is ideal. Consistency is more important than frequency.
What ingredients does it contain?
Organic rosemary essential oil blended with cold-pressed jojoba oil.
Does it contain nut oils?
No, this product is completely nut-free.
How should I store it?
Keep in a cool, dry place out of direct sunlight to preserve freshness.
What is the shelf life?
Use within 12 months of opening. Each bottle is marked with
a batch number and best-before date.
Is it safe for colour-treated hair?
Yes, our oil is gentle and safe for all hair types,
including coloured or chemically treated hair.
Do you ship internationally?
No, currently we ship Australia-wide only.
When will my order arrive?
Orders are dispatched within 2-3 business days. Standard
shipping usually takes 3–7 days, and express shipping 1–3 days.
Is local pickup available?
Yes, from our eco-salon in Geelong.
Is your packaging eco-friendly?
Yes, bottles are recyclable, boxes are FSC certified, and
shipping materials are 100% compostable.
What do I do with my empty bottle?
Yes, bottles are recyclable, boxes are FSC certified, and
shipping materials are 100% compostable.
Is your packaging eco-friendly?
Rinse and recycle your glass bottles and droppers through
your local program, or if your local can bring it in to be refilled at a
discount.
Is this oil safe during pregnancy and postpartum?
Yes, our formula contains only pure, certified organic plant
oils and is gentle enough for use during pregnancy and postpartum. If you have
medical concerns, always consult your healthcare provider.
Is it safe for children?
Yes. Our oil is gentle and free from synthetic fragrance orharsh ingredients. For children, use a smaller amount and patch test first.(May help with cradle cap) We recommend 4+
Can this help with dandruff or an itchy scalp?
Yes. Our oil helps balance scalp pH, calm irritation, and support a healthy scalp environment, which can help reduce dryness and dandruff.
How long until I see results?
Many clients notice improved scalp health and shine within a few uses, with visible improvements in hair strength and growth over 4–8 weeks.
